Who we are
Growth Raven Inc (dba Roarpoint.ai) operates Roarpoint.ai and its services. Our address is 5815 Deerfoot Ct, Trussville, AL 35173. This policy explains how we collect, use and protect information when you visit our website, submit an inquiry, request a Snapshot, use our services or participate in the Roarpoint SMS program.
For privacy questions or requests, contact shannon@roarpoint.ai.
Information we collect
- Information you provide, such as your name, business name, phone number, email address, business location, website and inquiry message.
- Account, service and billing information needed to provide the services you request, including service preferences and payment status.
- Communications and service activity, such as appointment details, inquiry history and information supplied for business-trained conversations.
- SMS consent records, including whether you opted in and the date and time of consent.
- Technical information that may be collected through website and service operation, such as IP address, browser type, device information, pages accessed and cookies or similar technologies.
Please do not include sensitive personal information in website forms unless specifically requested through an appropriate secure channel.
How we use information
- Respond to inquiries, deliver requested reviews and Snapshots, and provide customer support.
- Set up, operate and improve our services, manage accounts and process service-related payments.
- Handle appointments, missed-call replies and inquiry follow-ups, with SMS only where you have provided appropriate consent.
- Maintain consent records, honor opt-out requests, protect our services, prevent abuse and comply with legal obligations.
Submitting an inquiry does not by itself enroll you in SMS. The contact form SMS checkbox is optional and unchecked by default. You can submit the form without consenting to texts.
Mobile information and SMS consent
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We use your mobile number and consent record to administer the Roarpoint messaging program and honor your communication preferences. SMS consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. You may also contact shannon@roarpoint.ai for support. See our SMS Terms for additional information.
Other disclosures
We do not sell your personal information. Non-mobile information may be disclosed only as needed to operate requested services, process payments, meet legal obligations, prevent fraud or protect rights and safety. Service-related recipients must protect information and use it only for the requested purpose. These general disclosure provisions do not override the mobile information and SMS consent restrictions above.
We may disclose non-mobile information in connection with a corporate transaction, subject to applicable law and appropriate privacy protections. The mobile information and consent restrictions above continue to apply.
Cookies and website technologies
Cookies and similar technologies may support website functionality, security and understanding how the website is used. You can manage cookies through your browser settings and any available website preference controls. Disabling certain cookies may affect site functionality.
Retention and security
We retain information only as needed for the purposes described here, to provide services, maintain necessary consent and opt-out records, resolve disputes and comply with legal requirements. Retention depends on the type of information and the purpose for which it was collected.
We use reasonable administrative, technical and organizational safeguards. No transmission or storage method is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may request access to, correction of or deletion of your information by emailing shannon@roarpoint.ai. Additional privacy rights may apply depending on your location. We may need to verify your identity and may retain records required by law or necessary to honor an opt-out.
You can unsubscribe from marketing emails using the unsubscribe link in any email. You can decline optional SMS consent or withdraw it by replying STOP. Declining or withdrawing SMS consent does not prevent you from making an inquiry or purchasing a service.
Children, external sites and international use
Our services are intended for business users and are not directed to children. If you believe a child has provided personal information, contact us so we can review and address it.
External websites linked from our site have their own privacy practices. Information may be processed in the United States or other locations where necessary service operations occur, subject to applicable protections.
Policy updates and contact
We may update this policy as our services or legal requirements change. We will post the revised policy and effective date here and provide additional notice when required by law.
Growth Raven Inc (dba Roarpoint.ai)
5815 Deerfoot Ct
Trussville, AL 35173
+1 (205) 922-8758
shannon@roarpoint.ai